Change your Perspective with Hubscope
Twitter Campaign: Change your Perspective
If you follow our twitter feed you may have noticed that we’ve been posting a lot of quotes about perspective as we’ve been running a campaign to encourage people to change their perspective. The above photo was taken a couple of weeks and shows me sitting on a cactus island looking out over the salt flats in Bolivia. As you will see below, a small change in perspective can dramatically change what you see …
Why Change your Perspective?
We believe that most problems in IT projects are caused by communication problems. We talked about this in the post: Failure to Communicate. People have written books about communication in the workplace and I don’t want to go into too much detail here but good communication is founded in emotional intelligence.
Forbes describes emotional intelligence as consisting of two primary competencies: personal competence and social competence as shown in the black and gold two by two matrix. Social competency is the one that I’d like to focus on here:
“Social competence is made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behavior, and motives in order to improve the quality of your relationships.”
Now, we can’t magically help you to understand people’s moods but one tangible way that you can improve your chances of understanding people’s behavior and motives is to see the world from their eyes. To ‘walk a mile in their shoes’ as the saying goes.
Changing the perspective can help you to see that your previous understanding was based upon some flawed assumptions and that what you thought was going on is only one part of a more complex, multi-dimensional picture.
How Can Hubscope Help you to Change Your Perspective?
Hubscope helps you to see an IT project from different perspectives. These perspectives are interconnected so it’s possible to understand how everything fits together:
- Why shows the relationship between stakeholders and requirements
- How shows the relationship between requirements and services
- What shows the relationship between services and technology
- All shows the relationships between stakeholders, requirements, services and technology
Typically a business analyst may only be interested in the Why Perspective or a solution architect may be interested in the What Perspective but now they can explore the whole project in a much more interactive way. By shifting perspectives, Hubscope facilitates better project communication and shared ownership of the whole project rather than just the specific parts that individuals are responsible for.
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The photos from the Salt Flats were taken by a lovely chap called Jeff Sloan who has a great eye for a good picture.