Clarity before change

See your estate as it really is. Then modernise with confidence.

Discover·Mirror

HubScope is a living map of everything your organisation runs, built with the people who run it. It starts with a discovery engagement alongside your teams. What you keep is a map they hold true, so the next decision rests on what is actually there rather than on what somebody remembers.

Book a discovery session
Worked with
The shape of the problem

Most modernisations stall on what the team already has.

61%
of enterprise data is described as “dark”: collected and stored but unused.
Splunk · 2023
$2.4T
spent annually on legacy modernisation that fails to deliver expected ROI.
McKinsey · 2024
31%
of large IT projects succeed on time and on budget against the original plan.
Standish · CHAOS 2020
Why it goes wrong

You can’t modernise what you can’t see.

Legacy estate is a dependency problem masquerading as a spreadsheet. Once integrations and shadow databases enter the picture, no single team holds the full picture. HubScope holds that picture as one live map, in your browser, kept current by the people who run the systems.

A map of six systems, drawn out of focus. Customer Portal and Rates Billing carry a named owner; Records Store and Finance GL carry an unsettled one; Payments Gateway carries none and is drawn unowned. GIS Service has no reading at all. A pale copy of Rates Billing marks where the 2019 documentation still says it sits. Each system is a control: focus one to bring it into view and read what it costs to have it in this state.

Customer Portal Priya Nair
Records Store Ella Rimu
Rates Billing documented 2019
Rates Billing Priya Nair
Finance GL Dave Lomu Interim
Payments Gateway No owner Unowned
GIS Service Mele Tupou No reading

Press any system to bring its reading into view.

The record and the estate have separated.

Rates Billing moved three integrations ago. The diagram did not.

Nobody answers for what carries the load.

Payments Gateway has no owner. Three systems lean on it.

Load-bearing is still an opinion.

GIS Service has never been measured. It is on the decommission list anyway.

The way through

Discover what you run. Mirror it as one living map.

The problems above share one cause: nobody holds the whole picture. So discover what you actually run, then mirror it as a map your teams keep true — that is the whole ask, and you can start it yourself in the product today. Observe comes later, once there is a map worth watching. Each step runs in the product, or with our team alongside you.

DiscoverSee what you actually run 01

Every system you run and how they depend on each other, on one map. Applications, the data between them, the technology under them and the operations around them, each node carrying an owner and the date it was confirmed.

In the product
  • SQL Server, by arrangement
  • Metadata and dependencies
  • Owners, criticality, lifecycle
With our team
  • Up to 30 interviews
  • The current landscape, validated
  • The opportunity map, one page
MirrorKept true, and read for the decision at hand 02

The map is the working surface, not a picture of one. The people who run the systems keep it right in the browser, every change lands against a name and a time, and one map answers different questions through a lens. You can start here, self-serve: open a map and put your systems on it today, no discovery required.

In the product
  • Live canvas, presence, activity
  • Lenses: criticality, classification, debt
  • Change history you can read
With our team
  • Canonical model
  • Context mapping with your teams
  • Read-only map access, 2 months
ObserveOptional: every decision made on evidence 03

Later, and only when the map has earned its place. What is worth doing, in what order, and what each change touches — argued off the map rather than from memory, carried through the change, and still answering long after it lands.

In the product
  • Blast radius before the change
  • Saved views for every checkpoint
  • A current answer on the day asked
With our team
  • Options, sequencing and roadmap
  • Migration and cutover from the model
  • Option 0 baselines and board papers
How to start

Two ways in. Both end on one living map.

Most organisations already have a picture of what they run, somewhere. What is harder to come by is one that stays current, carries a name against every change, and can answer a question on the day it is asked. Both routes below end there.

The discovery package

We build it with you.

A fixed-price sprint, run remotely around your people’s diaries. We interview the people who run your systems, the map lands as they describe it, and at handover you keep it.

The opportunity map, one of the two things that land at handover. Open it at print scale.

Explore the discovery package
Self service

Your team builds it.

Open a map and put your systems on it. The people who run them keep it right, in the browser, and every change lands with a name and a time. Then ask through the copilot you already have open, and the answer comes off the map rather than a diagram. It is in beta today, so the way in is a walkthrough with us rather than a signup link.

The living map, on our demonstration estate. See a normal day, before and with.

See the product

Not sure which route fits? Start with a conversation.